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	<title>ClickZ.asia &#187; Stephen Hay</title>
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	<description>Marketing News &#38; Expert Advice</description>
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		<title>Data Superheroes, Code Artists, and Visualizers</title>
		<link>http://www.clickz.asia/11515/data-superheroes-code-artists-and-visualizers</link>
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		<pubDate>Mon, 29 Apr 2013 22:00:39 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Analytics]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Big data]]></category>

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		<description><![CDATA[With the sheer scale of big data, churning out printed reports or producing dashboards is simply not enough to meet the dynamic demands of real-time marketing and decision support.]]></description>
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		<title>Playing Around With the Customer Relationship</title>
		<link>http://www.clickz.asia/10173/playing-around-with-the-customer-relationship</link>
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		<pubDate>Sun, 03 Feb 2013 22:00:35 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Marketing Strategy]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[Games]]></category>

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		<description><![CDATA[What does gamification mean for customer relationships? ]]></description>
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		<title>Luxury Brands and Dead Puppies</title>
		<link>http://www.clickz.asia/9102/luxury-brands-and-dead-puppies</link>
		<comments>http://www.clickz.asia/9102/luxury-brands-and-dead-puppies#comments</comments>
		<pubDate>Tue, 06 Nov 2012 22:00:39 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Ecommerce]]></category>
		<category><![CDATA[Featured]]></category>
		<category><![CDATA[Integrated Marketing]]></category>
		<category><![CDATA[CRM]]></category>
		<category><![CDATA[usability]]></category>

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		<description><![CDATA[Websites and other aspects of digital marketing have long been something of a tug-of-war between function and form. Consider these 10 tips to find the balance. ]]></description>
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		<slash:comments>339</slash:comments>
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		<title>Facebook Promoted Posts: Game Changer or Side Show?</title>
		<link>http://www.clickz.asia/8597/facebook-promoted-posts-game-changer-or-side-show</link>
		<comments>http://www.clickz.asia/8597/facebook-promoted-posts-game-changer-or-side-show#comments</comments>
		<pubDate>Tue, 02 Oct 2012 22:30:11 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Social Media]]></category>

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		<description><![CDATA[Promoted Posts is another tool in the increasingly complex micro-managed world of customer engagement. Here's why and how to use it.]]></description>
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		<slash:comments>8</slash:comments>
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		<title>Social Media &#8211; Is Corporate Marketing Really Getting It?</title>
		<link>http://www.clickz.asia/7924/social-media-is-corporate-marketing-really-getting-it</link>
		<comments>http://www.clickz.asia/7924/social-media-is-corporate-marketing-really-getting-it#comments</comments>
		<pubDate>Sun, 19 Aug 2012 22:00:25 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Coca-Cola]]></category>
		<category><![CDATA[social CRM]]></category>

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		<description><![CDATA[Is your social marketing an extension to PR? Consider these approaches to long-lasting relations with customers on social platforms. ]]></description>
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		<slash:comments>41</slash:comments>
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		<title>Apple&#8217;s New Passbook</title>
		<link>http://www.clickz.asia/7233/apple_s_new_passbook</link>
		<comments>http://www.clickz.asia/7233/apple_s_new_passbook#comments</comments>
		<pubDate>Sun, 17 Jun 2012 22:00:54 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Mobile]]></category>
		<category><![CDATA[Trends]]></category>
		<category><![CDATA[Apple Passbook]]></category>
		<category><![CDATA[Loyalty]]></category>

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		<description><![CDATA[And what it means for brands, marketers, and consumers. ]]></description>
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		<slash:comments>428</slash:comments>
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		<title>The Truly Mobile Relationship</title>
		<link>http://www.clickz.asia/7060/the_truly_mobile_relationship</link>
		<comments>http://www.clickz.asia/7060/the_truly_mobile_relationship#comments</comments>
		<pubDate>Sun, 03 Jun 2012 22:00:42 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Mobile]]></category>
		<category><![CDATA[QR Codes]]></category>

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		<description><![CDATA[Mobile has become an essential part of interaction from shopping and traveling to socializing. I'll share with you what consumer brands should be doing to grow stronger customer relationships across this interface. ]]></description>
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		<slash:comments>53</slash:comments>
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		<title>Making Your CRM Program More Social</title>
		<link>http://www.clickz.asia/6406/making_your_crm_program_more_social</link>
		<comments>http://www.clickz.asia/6406/making_your_crm_program_more_social#comments</comments>
		<pubDate>Sun, 18 Mar 2012 22:00:31 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Featured]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[CRM]]></category>

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		<description><![CDATA[Consider these five ways to integrate social into your corporate CRM strategy.]]></description>
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		<slash:comments>1286</slash:comments>
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		<title>The Digital Revolution in Travel</title>
		<link>http://www.clickz.asia/5932/the_digital_revolution_in_travel</link>
		<comments>http://www.clickz.asia/5932/the_digital_revolution_in_travel#comments</comments>
		<pubDate>Tue, 07 Feb 2012 22:00:53 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Trends]]></category>
		<category><![CDATA[NFC]]></category>
		<category><![CDATA[UGC]]></category>

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		<description><![CDATA[A personal selection of my favorite trends and future innovations.]]></description>
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		<slash:comments>545</slash:comments>
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		<title>CRM and Digital Convergence: Trends for 2012</title>
		<link>http://www.clickz.asia/5565/starcrm_and_digital_convergence_trends_for_2012</link>
		<comments>http://www.clickz.asia/5565/starcrm_and_digital_convergence_trends_for_2012#comments</comments>
		<pubDate>Thu, 22 Dec 2011 22:00:00 +0000</pubDate>
		<dc:creator>Stephen Hay</dc:creator>
				<category><![CDATA[Trends]]></category>
		<category><![CDATA[CRM]]></category>

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		<description><![CDATA[The convergence of CRM and digital marketing could possibly be the most exciting thing ever. Here are eight reasons to be optimistic about 2012.]]></description>
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		<slash:comments>472</slash:comments>
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